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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
I am an 87 yr old man who has always been a do-it-yourselfer. But when our garage door malfunctioned recently, I decided to engage Precision Door to do the repair. Your repair man arrived on schedule, but he soon started making statements about the current condition of the door which I knew to be untrue. I realized that he was blatantly lying or ignorant of how to fix the door. He gave us quotes for extensive new parts costing a couple thousand dollars which I knew to be a big rip off. Since then, I got the manual out and fixed it myself, no new parts needed. Once I read the manual and understood what needed to be done, I fixed it in less than an hour. I will give you the benefit of the doubt and think he was a "bad apple" and doesn't represent the values of your company. He either needs some extensive training or needs to be let go. I certainly hope he doesn't represent the values of your company.
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At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:
I understand I signed the agreement for replacement and one may expect a company to be higher however your prices are robbery without a Gun. Charge $350 per spring and $153 for cables. The highest price spring I can find of the same size is $135 for a pair and the cables are $20 a pair The tech was here maybe 1.5 hours let's say 2 and another for travel so the material is $155.00 let's allow 100% mark-up which is unfair gives us material at $310 and labor 3@$70 for 210 $520 tops. I called other doors places; guess I should have called first instead of trusting they were around $300
I am an 87 yr old man who has always been a do-it-yourselfer. But when our garage door malfunctioned recently, I decided to engage Precision Door to do the repair. Your repair man arrived on schedule, but he soon started making statements about the current condition of the door which I knew to be untrue. I realized that he was blatantly lying or ignorant of how to fix the door. He gave us quotes for extensive new parts costing a couple thousand dollars which I knew to be a big rip off. Since then, I got the manual out and fixed it myself, no new parts needed. Once I read the manual and understood what needed to be done, I fixed it in less than an hour. I will give you the benefit of the doubt and think he was a "bad apple" and doesn't represent the values of your company. He either needs some extensive training or needs to be let go. I certainly hope he doesn't represent the values of your company.
- John Kastelein