Garage Door Repair in Peoria and Central Illinois

Eric Conklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would love to leave a glowing review of work well done...but I can't. No work has been done. No calls returned. Nothing. Over 6 weeks have gone by since I gave the deposit. I've called, written emails, called so many times the answering service people might start sending me Christmas cards we've spoken so much. Getting the quote was fairly straight forward getting the actual work done not so much. My garage is sitting exposed to the elements and heaven forbid any passers by that decide to take an interest in what is inside. Can't say I'm happy. If a miracle happens any time soon, I'll be sure to post that.

John Kastelein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am an 87 yr old man who has always been a do-it-yourselfer. But when our garage door malfunctioned recently, I decided to engage Precision Door to do the repair. Your repair man arrived on schedule, but he soon started making statements about the current condition of the door which I knew to be untrue. I realized that he was blatantly lying or ignorant of how to fix the door. He gave us quotes for extensive new parts costing a couple thousand dollars which I knew to be a big rip off. Since then, I got the manual out and fixed it myself, no new parts needed. Once I read the manual and understood what needed to be done, I fixed it in less than an hour. I will give you the benefit of the doubt and think he was a "bad apple" and doesn't represent the values of your company. He either needs some extensive training or needs to be let go. I certainly hope he doesn't represent the values of your company.

Barry Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I understand I signed the agreement for replacement and one may expect a company to be higher however your prices are robbery without a Gun. Charge $350 per spring and $153 for cables. The highest price spring I can find of the same size is $135 for a pair and the cables are $20 a pair The tech was here maybe 1.5 hours let's say 2 and another for travel so the material is $155.00 let's allow 100% mark-up which is unfair gives us material at $310 and labor 3@$70 for 210 $520 tops. I called other doors places; guess I should have called first instead of trusting they were around $300