Read what people are saying
about Precision Garage Door
Precision Garage Door of Peoriahas received 54 reviews, averaging 4.83 Stars:
Springfield, IL
Peoria, IL
Came home to broke springs on garage. Precision was able to come out within two hours of my call. Brock was able to get here early then quoted. He explained the job and offered multiple options. The job was done in a timely manner and Brock went over everything explaining maintenance and all. I would use again !
- Russ Price
East Peoria, IL
Of course the spring on the garage door broke on Saturday. I called, they were able to come out in just a couple hours, Mike was very nice and did a great job. We discussed the options and in no time at all the door was fixed. I would recommend them, no pressure, fast and friendly service.
- Ron Fanning
Peoria, IL
Mike was great to work with today on our door repair. We really appreciate the prompt service we were able to get with Precision. I highly recommend your service to anyone needing garage door repair or install. Thank you
- Laura Berardi
Springfield, IL
Michael was a great good Wii ambassador . He discovered the problem and had it resolved quickly .
- Dick Rogers
Mapleton, IL
The technician did an excellent repair job. Very fast, professional, and friendly. The costs however were very high and it took 4 days and several calls to get a copy of my receipt.
- Jess
Williamsville, IL
Michael and his trainee were great at assessing my problem, giving me options, and walking me through the work they were doing. Additionally, they were polite and respectful and efficient.
- Angela Peifer
Washington, IL
We were extremely satisfied with your service. Charlie is very good ar what he does. Very pleasant and knowledgeable. we needed something done right away. Our car was in the garage. And no way to get it out. A service man came on a Sunday to evaluate the problem. The very next day Charlie was installing a new garage door. You cant ask for better service than that.
- Larry Routley
Peoria, IL
First off, I really enjoyed working with Bruce. He has a great approach to customer relations I am also pleased with the Gene units he installed. Very quiet and responsive. And if anyone asks, I will promote these units every time. And, I worked with Bruce's' dad at CILCO. Dave.
- Dave Reising
Springfield, IL
Our garage door would not open on a Sunday morning. I contacted Precision Door of Peoria, IL. They provided prompt service within 3 hrs. Charlie was the exceptional service provider and did an outstanding job. Many thanks. Would highly recommend this company.
- Timothy Nicoud
Peoria, IL
Michael Bowman very professional answering all of my questions. He wrote up the different options for me which helped. I appreciate him taking the time to make this experience enjoyable. highly recommend this service. I would pay more for the quality of the service .
- Bhaskar Kallepalli
Springfield, IL
Thank you! I called late Tuesday, and by Wednesday afternoon, Brock was at my home to fix the door—while other places had a week-long wait. He quickly identified that my springs were shot, explained that the bearings were wearing out, and recommended replacing the rollers. He clearly laid out all my options and helped me understand what was needed. Fast, professional, and knowledgeable service. I really appreciate it!
- Dave H
Dunlap, IL
The young man who repaired my garage door opener could not have been nicer. He explained my options quite clearly and told me how much each would cost. Then he let me decide. He did everything in a reasonable time. I am sure he did a very good job.
- David Giffin
Argenta, IL
After my spring broke, Precision got a tech out in under 2 hours. Brock Orwig was friendly and knowledgeable. Assured me he would have it fixed before he left (it was close to 5 pm when he arrived.) Gave 3 quotes that gave me options to repair the door which I appreciated.
- Ryan Sisson
Dunlap, IL
Did we meet your expectations? I expected good service and received good service. Did we solve your problem? yes Were the people who represent our company courteous and professional? yes, definitely. Were they helpful? yes Was there anything in our advertising that gave you more confidence (e.g., Quick response, Local, BBB rated)? no. I am still in sticker shock. The cost to replace the springs on the garage door is 3 times what I expected. I was in a bind a had to accept.
- Imad Zorob
Brimfield, IL
Brock came out to replace a broken spring on one of my garage doors. Top notch character and work ethic!
- Ian Beck
Wyoming, IL
Brock Orwig did an excellent job repairing our door tracks. We appreciate your availability on weekends and holidays when it seems these problems like to occur.
- Jeffery Fairfield
Peoria, IL
Michael Bowman very professional answering all of my questions. He wrote up the different options for me which helped. I appreciate him taking the time to make this experience enjoyable. highly recommend this service.
- Sherri Bowald
Peoria, IL
Thanks, great service
- Brick Zahner
Peoria, IL
Wonderful tech! Couldn’t ask for better service
- Ashley Robb
Macon, IL
Called in the morning and repair technician was here be 3:30. Brock was very professional and polite. Door was repaired quickly and works great. Very satisfied.
- Carl Mcgehee
Bloomington, IL
Although we will be going with an in town vender, I wanted to take the time to acknowledge the technician who came here to discuss our needs. Michael Bowman was both helpful and insightful, and very professional. The cost difference is the biggest reason for my choice, but I wouldn’t have had any problems working with Michael and your company. Thank you, Rick Thompson
- Rick Thompson
Peoria, IL
One morning as I’m leaving for an appointment, I open my garage door as usual and about halfway up, the coiled tension spring breaks, the door slams shut and my vehicle and I get stuck inside. I can’t get out of my garage without lifting the heavy door from the inside. And once I’m out of my garage, there’s no handle on the outside of the door to lift it back up. I’m now late for my appointment, in my good clothes and scrambling to find a 5-gallon bucket to keep the door propped open until it can be fixed. I now have a theft risk because the door remains unsecured until it’s fixed. So now I’m in a panic to get the garage door fixed as soon as possible. The last company I used went out of business. I search the web and see Precision Garage Door Service. If you’re still reading my review at this point, then you need Precision Garage Door Service and you need them fast! I call them and an actual human being immediately answered the phone. Three hours later, their technician Brock shows up. I tell him I want it fixed properly with top quality parts. I tell him if I happen to have an issue after the fix, I want to make one call and get it resolved by a company who gets back out here quickly and stands behind their work and materials without costing me additional time and cost. Brock sensed my curiosity, opened up his parts van and showed me the (big) difference between entry-level and high-quality replacement parts. Brock had both types of parts in his van. He showed me the difference between cheap cable drums and good quality ones. He showed me why Nylon rollers and powder coated coiled springs are the best quality, quieter and will last much longer. He showed me why more expensive, quality bearings matter and plastic bearings used with steel coiled tension springs have a much shorter lifespan. Just remember these three words: cheap, reliable, durable. If you want cheap and reliable, it will not be the most durable. But if you want the most durable and reliable, then top-quality parts must be used and you will pay more. I’d rather pay more for quality up front, maximize service life, get the support I need quickly whenever I need it and simply move on to other things. I don’t want to go through the same dilemma 10-15 years later. Thank you, Brock and thank you Precision Garage Door Service!
- Jason P.
Pekin, IL
I saw their add in a circular that we got in the mail and thought we would give them a chance. I’m glad we did! Charlie Miller was so prompt and very nice. We will definitely use them again if needed and will highly recommend them! Thank you! Great price too!
- Shirley Carter
Springfield, IL
Brock was very professional and curious. Thank you!
- Diane Renken
Springfield, IL
I was looking through Google for a new garage door company because the one I used before was horrible. I chose your company and it was the best decision I've made in a very long time. Brock was my tech and he is absolutely wonderful. If all your employees are as good as him you have everything. All was done with perfection and I am very happy
- Gary Mccallister
Morton, IL
Your Tech Charlie Miller was absolutely great! He did his level best to solve our situation and it looks to me like he made great strides in that direction! I’m pretty happy with the outcome! Thanks, Jack Alleman
- Jack Alleman
Taylorville, IL
Great service from Brock. From setting up the appointment to repairing my door everyone was very helpful, polite and professional. Brock gave us two options and explained them both and got the job done quickly. Thank you all very much for the WOW experience.
- Ron Antonio
Bradford, IL
Was looking for someone to help fix our door and I looked up online .
- Annette Atkins
Peoria, IL
I was just blessed to find this wonderful operation to take care of my broken garage door. Mike is just one quality individual. If, you want to find genuine folks, one's best bet to promptly , fairly, and trust. You would be remiss not to use their services. Richard Rogers
- Richard Rogers
I choose Precision because I needed fast repair service and quality workmanship. Both of these were able to be achieved. I am impressed with the care and the time the technician took with answering all my questions. He also made sure it would be a price point that made the most sense.
- Brook Burba