Brock O
Average: 4.84 stars
Brock O's Bio:
Peoria, IL
Cuba, IL
Brock has been out to work on our garage door twice. He is very personable and knows what he is doing. We really appreciate him! He is a great representative for your company!
- Jeff Johnson
Washington, IL
Called for service after 11 am and service rep Brock was on his way shortly after 12 pm. Repair\replacement was completed within a couple hours. Our service man, Brock was knowledgeable and did quality work.
- Ken Lehr
Service Provided:
Product:
Technician: Brock O
Canton, IL
I needed an adjustment to my new garage door opener and my experience with Precision Garage Door Service was exceptional. I received an immediate response to my inquiry and an appointment the following day. The technician arrived ahead of schedule, was very polite, very knowledgeable, and fixed my issue promptly and efficiently. I highly recommend them for any garage door issues you may have. You won't regret it.
- James Lockhart
Chillicothe, IL
I called on New Years Day needing my garage doors to be repaired and Brock came out the same day on the holiday and spent about 4 hours to completely replace the motors and all of the equipment so that both garage doors would operate perfectly. I was completely satisfied and highly recommend this company.
- Michael Mahoney
Decatur, IL
Fantastic service, Brock came out early on Christmas Eve, was very polite, professional and did an incredible job taking care of me. I highly recommend Precision for your Garage Door needs.
- Vernon Bell
Peoria, IL
Great and speedy service. Brock and partner repaired my tension spring with ease. In and out in under a hour. Shared great feedback on questions I had, and new products on the market that would be a upgrade from my current garage door setup. No high pressure sales tactics. Felt comfortable with them the entire time and arrived on site within my requested time slot. Provided a call when they were on the way, and I would recommend them over other companies in the area. The repair was fairly priced and the garage performs as well as it did prior to the tension spring snapping. I look forward to working with them again in the future.
- Nick
Peoria, IL
We appreciate that the tech came out sunday morning and at least got our door fixed enough to manually open and close it but it was really rough and not completely level. due to it being a commercial motor he couldn't look at the motor but thats not his fault. We had a second company come out to look at the motor and they had to do some adjustments to the previous work on the door. I appreciate what he did do but unfortunately we had to pay the second company to fix some of the repairs they other guy did. I didnt know before calling that our door was considered commercial all I knew was it was an emergency situation and we needed to get the door unstuck.
- Taylor Urish
Peoria, IL
Professional, knowledgeable, and fun guys....
- Pam Slaby
Groveland, IL
Great customer service. Very knowledgeable. Fixed the problem quickly in one trip. Much appreciated!
- Charisa
Peoria, IL
Great customer service
- Charmin Taylor
Springfield, IL
I needed my garage door opener renew. They did fast. **** Thanks.YOU Left a level here. ****
- Thomas l work
Springfield, IL
Thank you very much tech was great
- Michael Hennessy
Bloomington, IL
The technician, Brock Orwig, was very polite , professional and personable. He explained my options, and went to work immediately. My new garage door opener is so quiet that I often check to see that it really closed. He cleaned up his work space completely and explained all the options the new opener has.
- Penny Kellogg
Athens, IL
Brock was nothing but amazing to work with very intelligent and professional gave us options on new springs that we needed and didn’t push us to the most expensive like other companies try , will def be reaching out when we decide to replace the garage doors thanks for being awesome !
- Danielle Drajin
Decatur, IL
Very satisfied with Precision and their technian Brock Orwig
- Steve Hiles
Bloomington, IL
Brock was phenomenal — thank you Precision Garage Door!
- Jennifer Schierer
Springfield, IL
They did a fine job. Brock was so competent,and helpful.
- Glenna Kniss
Peoria, IL
The replacement of garage door springs went well. The technician was on time and very professional in explaining the repair and prices. I thought the repair was really expense as I recall paying about half the price years ago to have springs replacement done. I am also surprised with 30 days warranty coverage. I would have thought a first rate company like Precision would stand behind its parts and labor much longer than 30 days. Had I known this upfront would probably have inquired before making a sourcing decision for the repair. I hope the new door springs last much longer than the warranty period.
- Irving Bright
Springfield, IL
Prompt and friendly BUT receptionist said repairs are done and when technician came he wouldn't even open it and said they dont do that. Charged me $60, saying I "declined repairs" clearly I did not decline repairs I declined an $800 new opener.
- Kristy Sommer
Edwards, IL
Excellent service and very reliable. Would recommend Precision Garage repair for sure.
- Meridy Thron
Pekin, IL
Very professional and finished in a timely manner.
- George Barger
Bloomington, IL
Found it advertised on line. That being said, I called to get an estimate , within one and a half hour I was called back, within 10 min the technician was at my door. Job was completed within 1 hr. Technician was courteous, knowledgeable and fast. All around good experience.
- Karon Walker
Toluca, IL
I had to have a garage door sensor replaced on one door and the other door needed to be realigned. I called at 9am and a technician was at my house in just two hours! The people who represent the company were both courteous and professional. I would use this company again and would highly recommend them!
- Nancy Layden
Cuba, IL
Technician Brock arrived promptly. He was courteous, explained materials, method of installation and costs. Did an exceptional job.
- Debroah And Ray Nelson
Bloomington, IL
Due to Brock Orwig being so honest, and knowledgeable.....I will certainly call this particular company again. Thanks Brock for your time today, and I'll be in touch down the road with any more issues!
- Bradley Ellis
Peoria, IL
Came home to broke springs on garage. Precision was able to come out within two hours of my call. Brock was able to get here early then quoted. He explained the job and offered multiple options. The job was done in a timely manner and Brock went over everything explaining maintenance and all. I would use again !
- Russ Price
Mapleton, IL
The technician did an excellent repair job. Very fast, professional, and friendly. The costs however were very high and it took 4 days and several calls to get a copy of my receipt.
- Jess
Washington, IL
We were extremely satisfied with your service. Charlie is very good ar what he does. Very pleasant and knowledgeable. we needed something done right away. Our car was in the garage. And no way to get it out. A service man came on a Sunday to evaluate the problem. The very next day Charlie was installing a new garage door. You cant ask for better service than that.
- Larry Routley
Peoria, IL
First off, I really enjoyed working with Bruce. He has a great approach to customer relations I am also pleased with the Gene units he installed. Very quiet and responsive. And if anyone asks, I will promote these units every time. And, I worked with Bruce's' dad at CILCO. Dave.
- Dave Reising
I was able to get an appointment the next day for a garage door repair. Brock and Dillion were the technicians. They were very friendly and professional. I highly recommend them
- Susan