Garage Door Repair Reviews in Peoria Area, IL (Updated June 2026)
Precision Garage Door of Peoriahas received 83 reviews, averaging 4.84 Stars:
Chillicothe, IL
Product:
Mapleton, IL
My experience with Precision today was excellent. My technician Dylan could not of been nicer. He was courteous and very hard working. I will say Precision went above anything I ever expected. They corrected the mistakes, made by Superior Garage, just one month ago, at no extra cost to me. Those corrections would have been hundreds of dollars. What company does that nowadays? I will be forever grateful to Precision and Dylan. I would recommend Precision whole heartedly.
- Judy Hibser
Dunlap, IL
I am an 87 yr old man who has always been a do-it-yourselfer. But when our garage door malfunctioned recently, I decided to engage Precision Door to do the repair. Your repair man arrived on schedule, but he soon started making statements about the current condition of the door which I knew to be untrue. I realized that he was blatantly lying or ignorant of how to fix the door. He gave us quotes for extensive new parts costing a couple thousand dollars which I knew to be a big rip off. Since then, I got the manual out and fixed it myself, no new parts needed. Once I read the manual and understood what needed to be done, I fixed it in less than an hour. I will give you the benefit of the doubt and think he was a "bad apple" and doesn't represent the values of your company. He either needs some extensive training or needs to be let go. I certainly hope he doesn't represent the values of your company.
- John Kastelein
Manito, IL
Dylan was very helpful fixing my garage door opener.
- Carrie Randell
Metamora, IL
Very professional, honest service technician. Excellent service.
- Ken Springer
Peoria, IL
Brock did a great job. Highly recommend
- Peyton K
Peoria, IL
Repaired my garage in no time. No money down.
- Deatrice Gregory
Peoria, IL
Was amazed by the work and did it in no time.
- Deatrice Gregory
East Peoria, IL
Next day repair went great! Thanks!
- Patrick C.
Glasford, IL
Google The technician Brock was very personable & knowledgeable. The only issue I have is how to install application & use the app on my phone.
- Kimberly Harris
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Technician: Brock O
Pekin, IL
Great experience! Exceeded expectations. Dylan E. was courteous, professional, knowledgable and arrived within an hour of me calling and scheduling the appointment. Installed new opener and all components in 2 hours! I selected Precision because it had a 4.9 rating and local. I thought the price was fair and like the 5 year warranty. I would choose again and recommend to others. Thank you. Todd H. Pekin, IL
- Todd H.
Product:
Chillicothe, IL
Brock showed up with a " i can help attitude". Very courteous and professional from start to finish. I would definitely recommend Precision to help you out. Reseasonably priced.... but everything is so expensive these days. Thank you for fixing our garage door.
- Sharise Sutter
Peoria, IL
This gentleman was friendly, patient and professional. Gave options to choose. I glad I can open and close my garage door again. Thank you
- Olivier Kah
East Peoria, IL
Once again, Precision Garage Door came through for me. I appreciate the employees very much. Dylan was exceptional helping me get my garage door working. This is why I call Precision for all my troubles and recommend them to everybody. I know I won’t use anybody but Precision garage door
- Sue Ellen Swearingen
Canton, IL
Service was prompt and the tech was very knowledgeable. He was polite and answered my questions and provided me with the estimate for future item replacements. I would recommend this company and tech.
- Len Spatafore
Mapleton, IL
Precision more than met my expectations! My problem was solved, quickly! Mike was courteous, professional and helpful. Precision does things right the first and only time. This is a company I can count on. I have used Precision in the past and Brock did an outstanding job installing my new springs on my garage door. I can't say enough about how great Precision is.
- Bob Phillips
Dunlap, IL
Over the last number of years, I've had what I consider shoddy work done by a small local competitor that kept them coming back several times in almost in as many years. These guys are expert at what they do, are honest and use high-quality parts. We take our garage doors for granted until there are problems! I was familiar with a few local service providers but this company came well-recommended. With the ease of my phone, I booked an appt online, received confirmation of my problem(s) and received a call back from one of the co-owners. Given the multiple problems I had going on. I needed a new spring, new cables, new tracking, a new lower rubber seal complete refurbishing, lubrication of my hardware. They utilize the highest quality Titanium cables I've seen. The comparision to what was previously installed was not even close. I was back in business the next day with a quality job well-done!
- Jon Heller
Peoria, IL
We chose precision door service based on your reputation here in Peoria, as well as your television advertisement. Our garage door was accidentally struck by one of our cars when it was backing in and the door was stuck with rails which were twisted and rollers, which actually fell out on the floor. Brock Orwig was the technician who came out and I must say that he was excellent. He was courteous and quite professional and allowed me to go into the garage with him prior to his starting work, he showed me all of the problems with the door and explained what had happened and what needed to be done to repair it. He offered me two separate options for repair, including a full overhaul and replacement of all older parts as well as a less expensive focused repair only for the specific issues which had occurred the day before. We chose to have the door, fully overhauled and have been very impressed with the quality of his work and the care which he took to complete the job. It turns out that this door is actually 21 years old and it's never been serviced as far as we know. A second garage door in the same building was apparently installed by the homeowner from Menards. Brock showed us that many of the parts were made of plastic and compared it to your steel parts. We plan to have the second door overhauled in a month or so and at the same time, weatherstripping is going to be installed again since it is so old that it has cracked in many places. Thank you very much for your excellent work. We certainly hope that Brock comes back as the technician for our next job. Sincerely Mark and Lynn Shima
- Dr. Mark Shima
Glasford, IL
I was surprised they were able to come the next day and the technician was very polite and explained everything to me.
- Rodney Heath
Peoria, IL
Charlie was very knowledgeable and easy to work with. He explained what was wrong with our current garage door and helped us make an informed decision when picking out a new door. He also helped us get our car out of the garage so it wasn't stuck there while we are waiting for our new door to come in.
- Joseph Chovan
Peoria, IL
I was able to get an appointment the next day for a garage door repair. Brock and Dillion were the technicians. They were very friendly and professional. I highly recommend them
- Susan
Pekin, IL
Service tech Richard Simmons was very professional and polite. He was on site at the time he said he would be. He told me what my options were and what he would recommend. My garage door is now functioning properly.
- Jessee T.
Cuba, IL
Brock has been out to work on our garage door twice. He is very personable and knows what he is doing. We really appreciate him! He is a great representative for your company!
- Jeff Johnson
Washington, IL
Called for service after 11 am and service rep Brock was on his way shortly after 12 pm. Repair\replacement was completed within a couple hours. Our service man, Brock was knowledgeable and did quality work.
- Ken Lehr
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Technician: Brock O
Canton, IL
I needed an adjustment to my new garage door opener and my experience with Precision Garage Door Service was exceptional. I received an immediate response to my inquiry and an appointment the following day. The technician arrived ahead of schedule, was very polite, very knowledgeable, and fixed my issue promptly and efficiently. I highly recommend them for any garage door issues you may have. You won't regret it.
- James Lockhart
Chillicothe, IL
I could not be happier with the service I received from Precision Garage Door. I easily made an online appointment for the day we got back from vacation as one of my garage door springs broke the morning we departed. The technician arrived before the scheduled appointment time and had my estimate to me in less than ten minutes. I agreed to everything recommended due to all parts being onsite and time estimated to repair. All items were repaired or replaced in under two hours and I could not have been happier. I highly recommend Precision for your garage door needs. In this day and age, good service is hard to come by, but Precision performs above and beyond. I will be using them again. Thanks!
- Deron
Peoria, IL
Richard did a great job getting our door working again. We sre very happy with his service
- David Willis
Product:
Chillicothe, IL
We called Precision because you were open on Sunday. The motor for our current garage door opener was hanging by only one bracket and we deemed it unsafe. Molly scheduled the service call and she was helpful, friendly and professional. Richard was the tech who “saved us”! He was friendly, professional and knowledgeable! We called Precision because of your Sunday hours. Going forward, we will only call Precision (and Richard) for any garage door work needed. And we will recommend your company to all we know.
- Kathy Schoen
Product:
Chillicothe, IL
I called on New Years Day needing my garage doors to be repaired and Brock came out the same day on the holiday and spent about 4 hours to completely replace the motors and all of the equipment so that both garage doors would operate perfectly. I was completely satisfied and highly recommend this company.
- Michael Mahoney
Peoria, IL
We were to leave on a trip Sunday Door broke on Saturday afternoon Called and Charlie arrived at 8 am Sunday. Done by 10 We were very happy
- Edward/Cindi Pelz
Dylan did a fantastic job of replacing springs, bearings, and torsion tube on our door. Works like a new door.
- Duane Johnson