Read what people are saying
about Precision Garage Door in:
Peoria Area, IL
Precision Garage Door of Peoriahas received 67 reviews, averaging 4.88 Stars:
Dunlap, IL
Peoria, IL
We chose precision door service based on your reputation here in Peoria, as well as your television advertisement. Our garage door was accidentally struck by one of our cars when it was backing in and the door was stuck with rails which were twisted and rollers, which actually fell out on the floor. Brock Orwig was the technician who came out and I must say that he was excellent. He was courteous and quite professional and allowed me to go into the garage with him prior to his starting work, he showed me all of the problems with the door and explained what had happened and what needed to be done to repair it. He offered me two separate options for repair, including a full overhaul and replacement of all older parts as well as a less expensive focused repair only for the specific issues which had occurred the day before. We chose to have the door, fully overhauled and have been very impressed with the quality of his work and the care which he took to complete the job. It turns out that this door is actually 21 years old and it's never been serviced as far as we know. A second garage door in the same building was apparently installed by the homeowner from Menards. Brock showed us that many of the parts were made of plastic and compared it to your steel parts. We plan to have the second door overhauled in a month or so and at the same time, weatherstripping is going to be installed again since it is so old that it has cracked in many places. Thank you very much for your excellent work. We certainly hope that Brock comes back as the technician for our next job. Sincerely Mark and Lynn Shima
- Dr. Mark Shima
Glasford, IL
I was surprised they were able to come the next day and the technician was very polite and explained everything to me.
- Rodney Heath
Peoria, IL
Charlie was very knowledgeable and easy to work with. He explained what was wrong with our current garage door and helped us make an informed decision when picking out a new door. He also helped us get our car out of the garage so it wasn't stuck there while we are waiting for our new door to come in.
- Joseph Chovan
Peoria, IL
I was able to get an appointment the next day for a garage door repair. Brock and Dillion were the technicians. They were very friendly and professional. I highly recommend them
- Susan
Pekin, IL
Service tech Richard Simmons was very professional and polite. He was on site at the time he said he would be. He told me what my options were and what he would recommend. My garage door is now functioning properly.
- Jessee T.
Cuba, IL
Brock has been out to work on our garage door twice. He is very personable and knows what he is doing. We really appreciate him! He is a great representative for your company!
- Jeff Johnson
Washington, IL
Called for service after 11 am and service rep Brock was on his way shortly after 12 pm. Repair\replacement was completed within a couple hours. Our service man, Brock was knowledgeable and did quality work.
- Ken Lehr
Service Provided:
Product:
Technician: Brock O
Canton, IL
I needed an adjustment to my new garage door opener and my experience with Precision Garage Door Service was exceptional. I received an immediate response to my inquiry and an appointment the following day. The technician arrived ahead of schedule, was very polite, very knowledgeable, and fixed my issue promptly and efficiently. I highly recommend them for any garage door issues you may have. You won't regret it.
- James Lockhart
Chillicothe, IL
I could not be happier with the service I received from Precision Garage Door. I easily made an online appointment for the day we got back from vacation as one of my garage door springs broke the morning we departed. The technician arrived before the scheduled appointment time and had my estimate to me in less than ten minutes. I agreed to everything recommended due to all parts being onsite and time estimated to repair. All items were repaired or replaced in under two hours and I could not have been happier. I highly recommend Precision for your garage door needs. In this day and age, good service is hard to come by, but Precision performs above and beyond. I will be using them again. Thanks!
- Deron
Peoria, IL
Richard did a great job getting our door working again. We sre very happy with his service
- David Willis
Product:
Chillicothe, IL
We called Precision because you were open on Sunday. The motor for our current garage door opener was hanging by only one bracket and we deemed it unsafe. Molly scheduled the service call and she was helpful, friendly and professional. Richard was the tech who “saved us”! He was friendly, professional and knowledgeable! We called Precision because of your Sunday hours. Going forward, we will only call Precision (and Richard) for any garage door work needed. And we will recommend your company to all we know.
- Kathy Schoen
Product:
Chillicothe, IL
I called on New Years Day needing my garage doors to be repaired and Brock came out the same day on the holiday and spent about 4 hours to completely replace the motors and all of the equipment so that both garage doors would operate perfectly. I was completely satisfied and highly recommend this company.
- Michael Mahoney
Peoria, IL
We were to leave on a trip Sunday Door broke on Saturday afternoon Called and Charlie arrived at 8 am Sunday. Done by 10 We were very happy
- Edward/Cindi Pelz
Peoria, IL
Great and speedy service. Brock and partner repaired my tension spring with ease. In and out in under a hour. Shared great feedback on questions I had, and new products on the market that would be a upgrade from my current garage door setup. No high pressure sales tactics. Felt comfortable with them the entire time and arrived on site within my requested time slot. Provided a call when they were on the way, and I would recommend them over other companies in the area. The repair was fairly priced and the garage performs as well as it did prior to the tension spring snapping. I look forward to working with them again in the future.
- Nick
Peoria, IL
Charlie was incredibly punctual and arrived exactly at the scheduled time. He maintained a high level of professionalism throughout his visit to my home.
- Charan Reddy
Peoria, IL
We appreciate that the tech came out sunday morning and at least got our door fixed enough to manually open and close it but it was really rough and not completely level. due to it being a commercial motor he couldn't look at the motor but thats not his fault. We had a second company come out to look at the motor and they had to do some adjustments to the previous work on the door. I appreciate what he did do but unfortunately we had to pay the second company to fix some of the repairs they other guy did. I didnt know before calling that our door was considered commercial all I knew was it was an emergency situation and we needed to get the door unstuck.
- Taylor Urish
Chillicothe, IL
Michael came out looked at our issues and very quickly gave us multiple option to fix our door. He was very friendly and knowledgeable and had the door working again in no time. We will definitely recommend your company to our friends and family.
- Shannon Burns
East Peoria, IL
First of all, I would like to thank you for sending someone the same day that I called.I was really worried about leaving my door open all night long. Michael was great in in explaining everything to me and he helped me figure out what I could afford and he fixed it.So thank you, Michael for being such a great guy. I will call on your services again.
- Eva Knowles
Peoria, IL
Professional, knowledgeable, and fun guys....
- Pam Slaby
Peoria, IL
Helpful and friendly.
- LaDonna Williams
Groveland, IL
Great customer service. Very knowledgeable. Fixed the problem quickly in one trip. Much appreciated!
- Charisa
Peoria, IL
Great customer service
- Charmin Taylor
Peoria, IL
Michael Bowman, very knowledgeable service technician, very happy and very pleased with the time he has given and care that he has taken in explaining all options. Excellent customer service
- Bimal Sheth
Henry, IL
Tech arrived 2 hrs before the scheduled time. However, the job was handled efficiently and quickly. I believe the time error was on the side of your scheduler.
- Cindy Smith
Peoria, IL
Best and fast services
- Abdullah Abdullah
Peoria, IL
good work
- Ken Abegg
Peoria, IL
I cannot recommend Precision Garage Door Service enough! Michael Bowman, the Technician, was prompt, professional, personable, and knowledgeable. I am one very satisfied customer that will be recommending this company to others.
- Emily Barnett
Peoria, IL
The replacement of garage door springs went well. The technician was on time and very professional in explaining the repair and prices. I thought the repair was really expense as I recall paying about half the price years ago to have springs replacement done. I am also surprised with 30 days warranty coverage. I would have thought a first rate company like Precision would stand behind its parts and labor much longer than 30 days. Had I known this upfront would probably have inquired before making a sourcing decision for the repair. I hope the new door springs last much longer than the warranty period.
- Irving Bright
Edwards, IL
Excellent service and very reliable. Would recommend Precision Garage repair for sure.
- Meridy Thron
Over the last number of years, I've had what I consider shoddy work done by a small local competitor that kept them coming back several times in almost in as many years. These guys are expert at what they do, are honest and use high-quality parts. We take our garage doors for granted until there are problems! I was familiar with a few local service providers but this company came well-recommended. With the ease of my phone, I booked an appt online, received confirmation of my problem(s) and received a call back from one of the co-owners. Given the multiple problems I had going on. I needed a new spring, new cables, new tracking, a new lower rubber seal complete refurbishing, lubrication of my hardware. They utilize the highest quality Titanium cables I've seen. The comparision to what was previously installed was not even close. I was back in business the next day with a quality job well-done!
- Jon Heller