Precision Garage Door Service of Peoria

My garage door broke and I had no way of leaving my home. I first called another place that couldn't come out for several days. Scheduled with precision and had someone out to my place that afternoon. Brock got quickly busy and repaired my door.

- Kim Morris

Brock was very knowledgeable. Gave us several options and very flexible.

- Michelle Buscher

Technician was on time, gave good notification, and fixed the problem with a new opener and accessories. In reading the material left behind, it does not describe the remote that was left. I was able to figure it out but will be concerned when battery needs replaced.

- Edward Monroe

Brock did a great job. Highly recommend

- Peyton K

Repaired my garage in no time. No money down.

- Deatrice Gregory

Was amazed by the work and did it in no time.

- Deatrice Gregory

This gentleman was friendly, patient and professional. Gave options to choose. I glad I can open and close my garage door again. Thank you

- Olivier Kah

We chose precision door service based on your reputation here in Peoria, as well as your television advertisement. Our garage door was accidentally struck by one of our cars when it was backing in and the door was stuck with rails which were twisted and rollers, which actually fell out on the floor. Brock Orwig was the technician who came out and I must say that he was excellent. He was courteous and quite professional and allowed me to go into the garage with him prior to his starting work, he showed me all of the problems with the door and explained what had happened and what needed to be done to repair it. He offered me two separate options for repair, including a full overhaul and replacement of all older parts as well as a less expensive focused repair only for the specific issues which had occurred the day before. We chose to have the door, fully overhauled and have been very impressed with the quality of his work and the care which he took to complete the job. It turns out that this door is actually 21 years old and it's never been serviced as far as we know. A second garage door in the same building was apparently installed by the homeowner from Menards. Brock showed us that many of the parts were made of plastic and compared it to your steel parts. We plan to have the second door overhauled in a month or so and at the same time, weatherstripping is going to be installed again since it is so old that it has cracked in many places. Thank you very much for your excellent work. We certainly hope that Brock comes back as the technician for our next job. Sincerely Mark and Lynn Shima

- Dr. Mark Shima

Charlie was very knowledgeable and easy to work with. He explained what was wrong with our current garage door and helped us make an informed decision when picking out a new door. He also helped us get our car out of the garage so it wasn't stuck there while we are waiting for our new door to come in.

- Joseph Chovan

I was able to get an appointment the next day for a garage door repair. Brock and Dillion were the technicians. They were very friendly and professional. I highly recommend them

- Susan

Richard did a great job getting our door working again. We sre very happy with his service

- David Willis

We were to leave on a trip Sunday Door broke on Saturday afternoon Called and Charlie arrived at 8 am Sunday. Done by 10 We were very happy

- Edward/Cindi Pelz

Great and speedy service. Brock and partner repaired my tension spring with ease. In and out in under a hour. Shared great feedback on questions I had, and new products on the market that would be a upgrade from my current garage door setup. No high pressure sales tactics. Felt comfortable with them the entire time and arrived on site within my requested time slot. Provided a call when they were on the way, and I would recommend them over other companies in the area. The repair was fairly priced and the garage performs as well as it did prior to the tension spring snapping. I look forward to working with them again in the future.

- Nick

Charlie was incredibly punctual and arrived exactly at the scheduled time. He maintained a high level of professionalism throughout his visit to my home.

- Charan Reddy

We appreciate that the tech came out sunday morning and at least got our door fixed enough to manually open and close it but it was really rough and not completely level. due to it being a commercial motor he couldn't look at the motor but thats not his fault. We had a second company come out to look at the motor and they had to do some adjustments to the previous work on the door. I appreciate what he did do but unfortunately we had to pay the second company to fix some of the repairs they other guy did. I didnt know before calling that our door was considered commercial all I knew was it was an emergency situation and we needed to get the door unstuck.

- Taylor Urish

Professional, knowledgeable, and fun guys....

- Pam Slaby

Helpful and friendly.

- LaDonna Williams

Great customer service

- Charmin Taylor

Michael Bowman, very knowledgeable service technician, very happy and very pleased with the time he has given and care that he has taken in explaining all options. Excellent customer service

- Bimal Sheth

Best and fast services

- Abdullah Abdullah

good work

- Ken Abegg

I cannot recommend Precision Garage Door Service enough! Michael Bowman, the Technician, was prompt, professional, personable, and knowledgeable. I am one very satisfied customer that will be recommending this company to others.

- Emily Barnett

The replacement of garage door springs went well. The technician was on time and very professional in explaining the repair and prices. I thought the repair was really expense as I recall paying about half the price years ago to have springs replacement done. I am also surprised with 30 days warranty coverage. I would have thought a first rate company like Precision would stand behind its parts and labor much longer than 30 days. Had I known this upfront would probably have inquired before making a sourcing decision for the repair. I hope the new door springs last much longer than the warranty period.

- Irving Bright

Came home to broke springs on garage. Precision was able to come out within two hours of my call. Brock was able to get here early then quoted. He explained the job and offered multiple options. The job was done in a timely manner and Brock went over everything explaining maintenance and all. I would use again !

- Russ Price

Mike was great to work with today on our door repair. We really appreciate the prompt service we were able to get with Precision. I highly recommend your service to anyone needing garage door repair or install. Thank you

- Laura Berardi

First off, I really enjoyed working with Bruce. He has a great approach to customer relations I am also pleased with the Gene units he installed. Very quiet and responsive. And if anyone asks, I will promote these units every time. And, I worked with Bruce's' dad at CILCO. Dave.

- Dave Reising

Michael Bowman very professional answering all of my questions. He wrote up the different options for me which helped. I appreciate him taking the time to make this experience enjoyable. highly recommend this service. I would pay more for the quality of the service .

- Bhaskar Kallepalli

Michael Bowman very professional answering all of my questions. He wrote up the different options for me which helped. I appreciate him taking the time to make this experience enjoyable. highly recommend this service.

- Sherri Bowald

Thanks, great service

- Brick Zahner

Wonderful tech! Couldn’t ask for better service

- Ashley Robb