Garage Door Repair in Peoria, IL - Page 2

Ashley Robb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful tech! Couldn’t ask for better service

Jason Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One morning as I’m leaving for an appointment, I open my garage door as usual and about halfway up, the coiled tension spring breaks, the door slams shut and my vehicle and I get stuck inside. I can’t get out of my garage without lifting the heavy door from the inside. And once I’m out of my garage, there’s no handle on the outside of the door to lift it back up. I’m now late for my appointment, in my good clothes and scrambling to find a 5-gallon bucket to keep the door propped open until it can be fixed. I now have a theft risk because the door remains unsecured until it’s fixed. So now I’m in a panic to get the garage door fixed as soon as possible. The last company I used went out of business. I search the web and see Precision Garage Door Service. If you’re still reading my review at this point, then you need Precision Garage Door Service and you need them fast! I call them and an actual human being immediately answered the phone. Three hours later, their technician Brock shows up. I tell him I want it fixed properly with top quality parts. I tell him if I happen to have an issue after the fix, I want to make one call and get it resolved by a company who gets back out here quickly and stands behind their work and materials without costing me additional time and cost. Brock sensed my curiosity, opened up his parts van and showed me the (big) difference between entry-level and high-quality replacement parts. Brock had both types of parts in his van. He showed me the difference between cheap cable drums and good quality ones. He showed me why Nylon rollers and powder coated coiled springs are the best quality, quieter and will last much longer. He showed me why more expensive, quality bearings matter and plastic bearings used with steel coiled tension springs have a much shorter lifespan. Just remember these three words: cheap, reliable, durable. If you want cheap and reliable, it will not be the most durable. But if you want the most durable and reliable, then top-quality parts must be used and you will pay more. I’d rather pay more for quality up front, maximize service life, get the support I need quickly whenever I need it and simply move on to other things. I don’t want to go through the same dilemma 10-15 years later. Thank you, Brock and thank you Precision Garage Door Service!

Richard Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was just blessed to find this wonderful operation to take care of my broken garage door. Mike is just one quality individual. If, you want to find genuine folks, one's best bet to promptly , fairly, and trust. You would be remiss not to use their services. Richard Rogers

Richard Pollizze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and informative , excellent pricing and quality of work was outstanding. Highly recommend especially on short notice

Jim Hefti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service and Tech (Brock) was knowledgeable and extremely helpful and friendly. Very satisfied with the service and suggestions provided.

William Kruger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I liked the web presentation, especially the ability to book a flexible time for the tech to come out. Brock was very knowledgeable and went through all my options and pricing. I chose a lift-master belt drive opener with remote keypad as well as quiet roller upgrade. I am very impressed by the great service and the opener performance exceeds my expectation. I certainly recommend Prestige!

Michael Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would highly recommend this company to anyone. Had a spring support break, leaving the door broken and my vehicle stuck in the garage. Called the number and technician Brock O. showed up a few hours later. He was knowledgeable, professional, and a simply a pleasure to work with. He had all the parts in his truck, and was able to have the spring system replaced just a couple hours later. Thanks Brock!

A&B Hunter Sewer Service

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock was very pleasant and knowledgeable service technician. We placed a call this morning and Brock was here with the hour. Garage door fixed and back working the same day. Which was very important for us since our work van are in that garage.

Kerrie Quast

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door broke on NYE and Brock came out promptly at 8am on New Years Day. He was knowledgeable and explained the problem and repaired it quickly. He was very professional and up front about pricing.

Paul Mehta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt service same day