Pam Slaby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, knowledgeable, and fun guys....

Charisa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Very knowledgeable. Fixed the problem quickly in one trip. Much appreciated!

Charmin Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service

Thomas l work

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed my garage door opener renew. They did fast. **** Thanks.YOU Left a level here. ****

Michael Hennessy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you very much tech was great

Penny Kellogg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Brock Orwig, was very polite , professional and personable. He explained my options, and went to work immediately. My new garage door opener is so quiet that I often check to see that it really closed. He cleaned up his work space completely and explained all the options the new opener has.

Danielle Drajin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock was nothing but amazing to work with very intelligent and professional gave us options on new springs that we needed and didn’t push us to the most expensive like other companies try , will def be reaching out when we decide to replace the garage doors thanks for being awesome !

Steve Hiles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with Precision and their technian Brock Orwig

Jennifer Schierer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock was phenomenal — thank you Precision Garage Door!

Glenna Kniss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They did a fine job. Brock was so competent,and helpful.

Irving Bright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The replacement of garage door springs went well. The technician was on time and very professional in explaining the repair and prices. I thought the repair was really expense as I recall paying about half the price years ago to have springs replacement done. I am also surprised with 30 days warranty coverage. I would have thought a first rate company like Precision would stand behind its parts and labor much longer than 30 days. Had I known this upfront would probably have inquired before making a sourcing decision for the repair. I hope the new door springs last much longer than the warranty period.

Kristy Sommer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and friendly BUT receptionist said repairs are done and when technician came he wouldn't even open it and said they dont do that. Charged me $60, saying I "declined repairs" clearly I did not decline repairs I declined an $800 new opener.

Meridy Thron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and very reliable. Would recommend Precision Garage repair for sure.

George Barger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and finished in a timely manner.

Karon Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found it advertised on line. That being said, I called to get an estimate , within one and a half hour I was called back, within 10 min the technician was at my door. Job was completed within 1 hr. Technician was courteous, knowledgeable and fast. All around good experience.

Nancy Layden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had to have a garage door sensor replaced on one door and the other door needed to be realigned. I called at 9am and a technician was at my house in just two hours! The people who represent the company were both courteous and professional. I would use this company again and would highly recommend them!

Debroah And Ray Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Brock arrived promptly. He was courteous, explained materials, method of installation and costs. Did an exceptional job.

Bradley Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Due to Brock Orwig being so honest, and knowledgeable.....I will certainly call this particular company again. Thanks Brock for your time today, and I'll be in touch down the road with any more issues!

Russ Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came home to broke springs on garage. Precision was able to come out within two hours of my call. Brock was able to get here early then quoted. He explained the job and offered multiple options. The job was done in a timely manner and Brock went over everything explaining maintenance and all. I would use again !

Jess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician did an excellent repair job. Very fast, professional, and friendly. The costs however were very high and it took 4 days and several calls to get a copy of my receipt.

Larry Routley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were extremely satisfied with your service. Charlie is very good ar what he does. Very pleasant and knowledgeable. we needed something done right away. Our car was in the garage. And no way to get it out. A service man came on a Sunday to evaluate the problem. The very next day Charlie was installing a new garage door. You cant ask for better service than that.

Dave Reising

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First off, I really enjoyed working with Bruce. He has a great approach to customer relations I am also pleased with the Gene units he installed. Very quiet and responsive. And if anyone asks, I will promote these units every time. And, I worked with Bruce's' dad at CILCO. Dave.

Dave H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you! I called late Tuesday, and by Wednesday afternoon, Brock was at my home to fix the door—while other places had a week-long wait. He quickly identified that my springs were shot, explained that the bearings were wearing out, and recommended replacing the rollers. He clearly laid out all my options and helped me understand what was needed. Fast, professional, and knowledgeable service. I really appreciate it!

David Giffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man who repaired my garage door opener could not have been nicer. He explained my options quite clearly and told me how much each would cost. Then he let me decide. He did everything in a reasonable time. I am sure he did a very good job.

Ryan Sisson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After my spring broke, Precision got a tech out in under 2 hours. Brock Orwig was friendly and knowledgeable. Assured me he would have it fixed before he left (it was close to 5 pm when he arrived.) Gave 3 quotes that gave me options to repair the door which I appreciated.

Ian Beck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock came out to replace a broken spring on one of my garage doors. Top notch character and work ethic!

Jeffery Fairfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock Orwig did an excellent job repairing our door tracks. We appreciate your availability on weekends and holidays when it seems these problems like to occur.

Carl Mcgehee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called in the morning and repair technician was here be 3:30. Brock was very professional and polite. Door was repaired quickly and works great. Very satisfied.

Jason Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One morning as I’m leaving for an appointment, I open my garage door as usual and about halfway up, the coiled tension spring breaks, the door slams shut and my vehicle and I get stuck inside. I can’t get out of my garage without lifting the heavy door from the inside. And once I’m out of my garage, there’s no handle on the outside of the door to lift it back up. I’m now late for my appointment, in my good clothes and scrambling to find a 5-gallon bucket to keep the door propped open until it can be fixed. I now have a theft risk because the door remains unsecured until it’s fixed. So now I’m in a panic to get the garage door fixed as soon as possible. The last company I used went out of business. I search the web and see Precision Garage Door Service. If you’re still reading my review at this point, then you need Precision Garage Door Service and you need them fast! I call them and an actual human being immediately answered the phone. Three hours later, their technician Brock shows up. I tell him I want it fixed properly with top quality parts. I tell him if I happen to have an issue after the fix, I want to make one call and get it resolved by a company who gets back out here quickly and stands behind their work and materials without costing me additional time and cost. Brock sensed my curiosity, opened up his parts van and showed me the (big) difference between entry-level and high-quality replacement parts. Brock had both types of parts in his van. He showed me the difference between cheap cable drums and good quality ones. He showed me why Nylon rollers and powder coated coiled springs are the best quality, quieter and will last much longer. He showed me why more expensive, quality bearings matter and plastic bearings used with steel coiled tension springs have a much shorter lifespan. Just remember these three words: cheap, reliable, durable. If you want cheap and reliable, it will not be the most durable. But if you want the most durable and reliable, then top-quality parts must be used and you will pay more. I’d rather pay more for quality up front, maximize service life, get the support I need quickly whenever I need it and simply move on to other things. I don’t want to go through the same dilemma 10-15 years later. Thank you, Brock and thank you Precision Garage Door Service!

Diane Renken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brock was very professional and curious. Thank you!