has received 137 reviews, averaging 5.00 Stars:
Canton, IL
Product:
Peoria, IL
From scheduling the appointment to completing the repair, the entire process was smooth and professional. The technician (Dylan) quickly diagnosed the problem and clearly explained my options without any pressure. He was courteous, knowledgeable, and efficient. Overall, an outstanding experience! I wouldn't hesitate to recommend Precision Garage Door Service of Peoria!
- Anna K
Peoria, IL
My garage door broke and I had no way of leaving my home. I first called another place that couldn't come out for several days. Scheduled with precision and had someone out to my place that afternoon. Brock got quickly busy and repaired my door.
- Kim Morris
I was experiencing a problem with my garage doors. Excessive vibration and shaking when going up, I placed a call to your business on 06/26. I talked to Casandra. She was courteous, knowledgeable and sensitive to my problem. She offered a service call that could be made on 06/28 between 10am and 2pm, That window was acceptable. On 06/28 a service tech placed a phone call to me at appx, 915am and was 30 minutes out. Upon arrival, your Tech. Brock Orwig greeted me without hesitation. His overall clean appearance, hand shake, with a smile, and undivided attention as I explained my situation, assured me that I had called the correct business and they had sent the correct Tech, to address my issues. Mr. Orwig's overall appearance, his undivided attention to detain, his arrival on time, his warming personality. and his knowledge of the product he is to service is an asset to himself and your business, Thank you for correcting and providing a somewhat reasonable ending to my problem and situation.
- James "Jim" Gilmore
Springfield, IL
The fellow who fixed my door was professional and friendly. Although I would have liked to have a key fob opener remote like I bought for the old broken opener, I would certainly use this company for door repair.
- Steve Mcgrew
Product:
Springfield, IL
Richard Simmons was very professional and the customer experience was excellent! Mr. Simmons was very knowledgeable about the garage door opener and showed me how to operate it after it has been manually used!
- Christine Campbell
Pekin, IL
Dylan did a fantastic job realigning sensors and educating me on how to do that as well. He suggested I change them to mounted sensors instead of track ones and I may do that in the future. He was very professional and efficient. Thank you Dylan.
- Lynn Horner
Galesburg, IL
Excellent! Your advertising is the 'bomb'! The videos...enough said! The whole website is top notch and easy to navigate. Dylan Egil was the service technician sent to the home. My expectations were exceeded. My problem was solved.(garage related problems...lol) Mr. Dylan was courteous and professional and very helpful. I would recommend this company to anyone with garage related issues. I was given as estimate on future work right on the spot. When it is time to replace everything...I will be contacting Precision. This time I just needed a quick fix. I had a Torsion spring replaced along with Torsion cables. (Galesburg Illinois)
- Marcus Johnson
Product:
Springfield, IL
Great, professional and very knowledgeable service. Highly recommended!
- Karl Becker
New Berlin, IL
Quick response time, very professional, was pleased with service provided. Richard S. was very helpful and did a good job!
- Teri
Product:
Morton, IL
From the beginning when I called Precision Door, I felt like this company cared about their customers. They were at my home within three hours. Found out that my garage door couldn’t be repaired. Gave me a cost estimate. Took the old garage door away. Came a few days later and installed a new garage door. It wasn’t the one I ordered, but they didn’t have the one I wanted and needed to order it. A few weeks later, the garage door that I wanted is now installed. I can’t believe how quiet it is!!
- Cathy Barry
Product:
Springfield, IL
Precision Garage Door came out quickly to our home to repair our garage door. He took time to explain everything in detail and was very professional. We are very pleased with their service and would recommend them to everyone.
- Amy Hinckley
Product:
Peoria, IL
Brock was very knowledgeable. Gave us several options and very flexible.
- Michelle Buscher
Galesburg, IL
Service was impeccable,Technician did a fantastic job and was very knowledgeable of what he was doing and answering any questions I had
- Dennis Sibley
Product:
East Peoria, IL
Dylan was fantastic! He came inspected and provided me with multiple different quotes to work with my budget/needs. He explained everything thoroughly and even took the time to play with my new puppy who wanted attention. Would definitely recommend to anyone who is need of garage door services!
- Alise Williams
Canton, IL
Precision garage door had really good reviews online, and I checked them out with the bbb. They told me exactly what I needed to do and gave me an accurate estimate of the work they are going to be performing.
- Jacqueline Kern
Pekin, IL
Michael, the technician, was here early because an appointment for 10 had cancelled. He fixed my old opener but I asked him what a new opener would cost and he sold me on the genie with a backup battery. That way I don’t have to disengage it to get it opened when the power is off. I was very pleased with Michael and will recommend Precision to anyone I know that needs a new opener. Thanks for your prompt service!
- Kathy Beal
Sherman, IL
We had an issue with our garage door while on vacation. They were able to come out the same day and get it fixed. Excellent service and price!
- Jason Hamm
Havana, IL
My technician that come to fix my garage door was Dylan. He done a great job. Very pleasant knew what he was doing. Answered all my questions that I had and he explained everything to me before he done it. I got a senior discount on the repair. I highly recommend him. Thank you for fixing my doors.
- Marie Rowe
Rochester, IL
Technician was friendly efficient and timely. Repair works well.
- Jim Sichlau
Product:
Chillicothe, IL
Dylan did a fantastic job of replacing springs, bearings, and torsion tube on our door. Works like a new door.
- Duane Johnson
Product:
Sherman, IL
Richard Simmons was my tech. He was on time and troubleshooted the problem until it was fixed. Extremely impressed with my service and he will be recommended going forward!
- Joe Maggio
Sherman, IL
My tech was so very friendly and knowledgeable got thing done so quickly.. I would definitely recommend this company to all my friends and families..
- Rick Ngo
Mapleton, IL
My experience with Precision today was excellent. My technician Dylan could not of been nicer. He was courteous and very hard working. I will say Precision went above anything I ever expected. They corrected the mistakes, made by Superior Garage, just one month ago, at no extra cost to me. Those corrections would have been hundreds of dollars. What company does that nowadays? I will be forever grateful to Precision and Dylan. I would recommend Precision whole heartedly.
- Judy Hibser
Williamsfield, IL
Hello, Your company has done prior work on our door. Dylan was extremely knowledgeable, courteous and thorough with explaining what he had to repair. We will call again if we have future issues and would recommend your services to our friends and family.
- Heather Woodward
Springfield, IL
I needed to get in right away...my car was stuck in the garage. Richard was very helpful and nice. He had my car out in no time.
- Melinda Kerber
Manito, IL
Dylan was very helpful fixing my garage door opener.
- Carrie Randell
Metamora, IL
Very professional, honest service technician. Excellent service.
- Ken Springer
Springfield, IL
Richard was great. he went over the options and explained them all. Very knowledgeable. when he returned to do the job, he was fast , efficient. I would recommend your company . of course, the price seemed high, but I can hardly hear the door open. Richard made sure it was all properly lubricated. Great job!
- Carole Brisebois
Product:
Peoria, IL
Brock did a great job. Highly recommend
- Peyton K
I was referred to you by my son who works for Graham Hospital. The guys were easy to talk to and answered all my questions. I will recommend you to others
- Ed Ketcham